Experience Ecosystem
What could the future of electronics retail look like? How can physical stores modernize?
Details
A new store model concept that combines the best of physical and online retail. Responsive product recommendation helps provide a more experiential and informative way of shopping in-person.
Client
Interactive Product Design Studio
Timeline
February - May 2024
Services
Industrial Design
Experience Design
Design Research
Credits
Jasmine Hsu
Yixiao Zhang
Yiwen Zhao
My Role
All sketches, 3D models, and renders are my own original work and ideas. Research, photography, prototypes, and diagrams were done collaboratively.
A New Store Model
The Experience Ecosystem's innovative layout and features allow customers to fully explore and test products in a comfortable, responsive environment.
See how a visitor's journey goes below:
Customer Journey
Follow a customer through the store as he explores the products on offer, gets products recommended to him, tests them out and compares them to others, and ultimately makes a purchase he's satisfied with!
How does it work?
Behind the Scenes
The Experience Ecosystem blends online and in-person shopping through several features, but most notably the recommendation system.
How did we achieve personalization without personal data? By learning both from general store and market trends, and by adapting to the customer's actions: how long they spend with each product, and which ones they try out further.
How did we get there?
Page in progress…
